FREQUENTLY ASKED QUESTIONS

We want every guest to leave with a smile and already counting down to their next adventure!

To help make your visit unforgettable, be sure to check out our FAQs.

And if you still have questions, feel free to give us a call—we’re happy to help!

JUMP TICKETS

What time should I arrive?

Please arrive just a few minutes before your scheduled jump time. You can view the Safety Video and fill out your waiver at the park, or you can click Here to fill out the waiver now. As soon as you have viewed the Safety Video and filled out your waiver; step in line and check-in with one of our cashiers and present the tickets you have previously purchased or purchase tickets on-site.

How long do waivers stay on file?

Waivers stay on file for 12 months. If you’re not sure if your waiver is still active, click below to give it a refresher and be prepared for your visit!

SIGN WAIVER

What happens if I'm late to my session?

Showing up for your session late will not prohibit you from your jump time. In fact, we will restart your jump time when you show up (if it is the date of the ticket(s).

Do we need to reserve tickets in advance?

We do not require a reservation for jump tickets. You are welcome to come into the facility and purchase your tickets on the date and time that you’d like to jump!

Do parents have to pay?

Only those that are going to get on attractions need to purchase a wristband and grip socks. Parents are welcome to walk on the concrete and enjoy our tables and massage chairs if they do not choose to join in on the activates.

You can also buy a Parent Pass for only $10 to accompany your child aged 8 and younger. Many parents want to be up on the Air Attractions with their children to keep an eye on them. Since you cannot see all the attractions from the waiting area, we created the incredibly priced $10 Parent Pass, so you can bounce and keep an eye on your children throughout your visit.

What should I wear to jump?

Bouncing and having this much fun requires some energy. We suggest sweat pants and long-sleeve tee shirts, as our long slides can potentially lead to rug burn if you don’t follow the directions listed on each attraction (like not crossing your arms on the long slides).

The only things we prohibit from being worn is anything with sharp parts on it as it could cause damage to an attraction.

Do we need to be super-fit to attend catapult adventure park?

No, you don’t need to be super-fit to participate. We do have some attractions geared towards different levels of difficulty, but you do not in any way need to be fit to enjoy our park to the fullest.

Is there a weight limit?

The weight limit for all of our attractions is 225 pounds.

Do you have requirements to ride the GO-KARTS?

Rider must be 34 inches from waist to foot
Head sock is required to wear with the helmet ($4)
Head socks are required, but reusable.

Are there staff members to monitor my children?

We do have team members monitoring our attractions to assists guests and enforce our safety rules, however a gentle reminder that we do require a parent/legal guardian in the facility at all times with any minors!

Can I bring in food if I don’t have a party reservation?

If a party reservation is not booked, we do not allow any outside food or drinks to be brought in. We work hard to ensure our facility is as clean as possible and smelling fresh. Part of assisting with that is not allowing guests to bring in food.

It also helps to avoid any allergy run ins!

Do you have specific days/times for different ages?

We welcome guests of all ages at all times that we are open!
We do offer a discounted price for toddlers aged 2 and under, as long as at least 1 adult 18 or older is jumping with them.

There are different sections of the park geared towards different age groups. The Kids Area is perfect for Catapult Cubs, while some parts of the ropes course are geared towards teens.

If I’m not participating in the activities can I walk around everywhere?

We definitely invite those that choose not to join in on the activities to hang around and watch!

Yes, you can come to the park as a spectator. We have a seating area for people to sit, eat, hang out or even answer those pesky work emails while the kids are bouncing and having fun.

Gentle reminder that only those that paid to receive a wristband and grip socks are allowed on attractions.

How much is parking?

FREE! Yes, parking is absolutely free!

Do you have FREE WIFI?

Absolutely, yes! Just search for our “Guest Wi-Fi” when you’re inside the park.

BIRTHDAY PARTIES

How early can we arrive?

You may arrive 15-20 minutes before the start of your reservation time.

Do waivers need to be filled out ahead of time?

All waivers need to be filled out ahead of time by the specified parent/guardian of the jumper before they can be checked in at the party and be given a wristband and grip socks.

Can we bring decorations?

You are more than welcome to bring table decoration such as table cloths, themed plates, cups napkins, utensils. You are also welcome to bring balloons!

Banners can be trickier as not all of our tables are against a wall.

Can we drop decorations off ahead of time?

Absolutely! And we will make sure that we set them up on the table before your arrival.

How can I book a party?

By putting down a $100 deposit this reserves your date and time and goes towards the overall cost of the party package that you choose

This can be done via the website, over the phone, or by stopping by the facility!

Can I bring outside food or drinks?

The party packages provide food and drinks. The only outside food we allow is a birthday dessert of your choice.

Need an extra table or want to add more to your party?

Contact us through email or fill out this form to add it to your reservation.

MEMBERSHIP

How much is your membership?

Basic Membership is $20 / month.
All Attractions Except Ropes Course & Go-Karts

Premium Membership is $30 / month.
Includes all Catapult attractions with a discounted $10 option for the member to purchase 1 Go-Kart race

Read more here

Is there a minimum contract

Each membership has a 3- month minimum contract

Can I pay in cash?

Unfortunately, membership payments cannot be made with cash. We require a debit/credit card on file with us to auto draft the payment monthly.

Can I leave my kids at the park if they are members?

While some members do come often and understand the polices of the park, we do still require minors to be accompanied by a legal guardian/parent.